HFS: We Distribute Knowledge

Superior Book Distribution for Scholarly Publishers

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Our Mission

Since 1977, Hopkins Fulfillment Services has provided order processing, collection management, warehousing, sales, and fulfillment for a distinguished and growing list of university presses and nonprofit institutions.

We help publishers achieve their missions by distributing books to bookstores, wholesalers, libraries, and readers.

Our current clients include:

Meet Our Team

At Your Service

Exceptional Customer Service

Orders can be processed via toll-free phone calls, by fax, online, or by mail. The latest e-commerce technology facilitates electronic ordering and confirmation. Best of all, our experienced customer service representatives are trained to answer questions and solve problems with courtesy and professionalism.

Fast Order Processing

We use the latest scanning technology to process and confirm electronic orders, track shipments, adjust inventory, and process returns. Situated near major trucking routes, our climate controlled warehouse is staffed by experienced professionals who handle receiving, racked storage, pick-and-pack, drop and bulk shipping, individual cartoning, and returns processing.

Secure Sales Reporting

HFS clients have online access to critical data, 24 hours a day, seven days a week. Our software instantly records orders processed and inventory data as soon as orders are processed. You receive daily and monthly sales updates, as well as access to HFS Reporting Suite, which allows you to generate custom reports on the data that you need when you need it.

Collection Services

We pay you based on monthly net sales--not on sums collected. We handle credit and collections, and we work with your customers to resolve disputes, chargebacks, and unanticipated returns amicably and professionally.

For Customers

Ready to Order a Book? That's great! Give us a call or send us an email and we will get back to you as soon as possible!

Toll Free: 1-800-537-5487
Rest of the World: 410-516-6965